Our website's privacy policy explains how we use and safeguard the information you provide us. At "Shibel," we value your privacy and are committed to protecting it. If we need to collect any information from you to identify you during your future visits, rest assured that we will use it only in compliance with this privacy statement.

 

Please note that we reserve the right to modify this policy at any time without prior notice. To stay informed about any changes, we recommend that you review this policy periodically.

 

Collecting Personal Information

During your visit to our website, we gather certain information regarding your device, your engagement with the website, and the information necessary for handling your purchases. If you contact us for customer support, we may also collect additional information. In this Privacy Policy, we refer to any data that can uniquely identify an individual as "Personal Information" (including the examples below). Please refer to the list below for additional information on the Personal Information we gather and the reasons for its collection.

 

Device Information

• Examples of Personal Information collected: web browser version, IP address, time zone, cookie data, viewed sites or products, search terms, and interactions with the website.
• Purpose of Collection: To accurately load the website for you and conduct analytics on website usage for website optimization.
• Source of Collection: Automatically collected when you access our website through the use of cookies, log files, web beacons, tags, or pixels.
• Disclosure for Business Purposes: Shared with our processor, Shopify.

 

Order Information

• Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
• Purpose of collection: to provide products or services to you as part of our contractual obligations. This information is also used to process your payment information, arrange for shipping, and provide you with invoices and order confirmations. Furthermore, we use this information to communicate with you, screen our orders for potential risk or fraud, and deliver advertising or information about our products or services that aligns with your preferences, provided you have given us your consent.
• Source of Collection: Directly from you.
• Disclosure for a business purpose: shared with our processors: Shopify, delivery partners and payment gateway partners. 

 

Customer Support Information

• Examples of Personal Information collected: Address, contact information, feedback
• Purpose of collection: to provide customer support.
• Source of collection: Directly from you.
• Disclosure for a business purpose: NA

 

Minors

Our Site is designed for use by individuals who are 18 years of age or older. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address provided below to request that the information be deleted.

Sharing Personal Information

We collaborate with service providers to assist us in providing our services and fulfilling our contractual obligations to you, as previously stated. For instance:

• Our online store is powered by Shopify. You can obtain more information on how Shopify handles your Personal Information by visiting this link: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to abide by applicable laws and regulations, respond to a subpoena, search warrant, or other legal request for information we receive, or to safeguard our rights.
• Behavioral Advertising as previously mentioned, we utilize your Personal Information to provide you with targeted advertisements or marketing communications that we believe might interest you. For example: We utilize Google Analytics to comprehend how our customers utilize the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also choose to opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

Using Personal Information

We utilize your Personal Information to provide our services, including but not limited to offering products for sale, processing payments, fulfilling and shipping your orders, and keeping you informed about new products, services, and promotions.

 

Retention

If you make a purchase through the Site, we will keep your Personal Information in our records unless you request us to delete it. 

 

Contact

If you have any questions about our privacy policies or wish to file a complaint, please reach out to us via email at letters@shibelbeauty.com or by postal mail using the information below:

 Shibel, 95A Park Street, Paridhi, 1st floor, Kolkata - 700016, West Bengal, India

 

Last updated: 16/04/2023